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Support Center

We've compiled some of the most frequently asked questions we get and decided to drop some answers
Still have Questions? Email us at hello@memetherappy.com

Not finding what you’re
looking for ?

Hit us up via hello@memetherappy.com or on Instagram/Facebook

Contact us
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Support Center

We've compiled some of the most frequently asked questions and decided to drop some answers below.
Still have questions? Email us at hello@memetherappy.com

Help & Support

Definition by Mentalhealth.gov

Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. 😎

It also helps determine how we handle stress, relate to others, and make choices.


Are we cooler than other platforms and meditation apps?

Maybe.

Meme Therappy was created with real people in mind and it’s fun!

With our intuitive meme-based app, there's no boring journaling or checklists if that’s not your jam.

Real life is busy and not everyone has time to meditate or proactively address their mental health.

🫶 We meme on the daily through social media and messaging apps so why not bring that therapeutic experience into your well-being routine?

Log your moods by swiping through memes or taking a selfie, share memes with your friends, check out your mood board insights and timeline of your highs and lows, and get customized resources to help minimize your anxiety and support your mental health on your own terms.

We are the wellbeing platform that gets you.

meme
/mēm/
noun1.

"an image, video, piece of text, etc., typically humorous in nature, that is copied and spread rapidly by internet users, often with slight variations."

We like to view memes as visual art pieces that convey emotion and reflect the collective experience of our culture. By getting in touch with our emotions we can learn to connect with ourselves and others.

The real question: 🤔 How does Meme Therappy improve my mental health and well-being?

Meme Therappy helps you recognize what you’re feeling so you can proactively minimize your stress and anxiety, get support from friends, and tap into personalized suggestions and mental health resources.

We make it easy and fun to build positive mental health habits into your daily routine and make your well-being a priority.

In the end it's up to you but we'll make it the best journey to find the best you.

How do I login?

For new users, enter your email and select a password or get started quickly by signing up with your Facebook or Gmail account.

If you already have a Meme Therappy account, navigate to the sign in page and enter your email and password.

How do I reset or update my password?

From the login screen, select Forgot my Password or navigate to Settings > Account > Change Password.

If you are encountering any issues, please reach out to us at hello@memetherappy.com.

How do I upload a meme?

From the meme deck page, select the [+ Upload] button at the upper right hand corner of the screen > select the meme file from your device > crop as needed > add a caption > select the [Upload] button.

Note: user submissions are reviewed and approved by the Meme Therappy safety team before they can be shared on the app.

How do I invite friends to join Meme Therappy?

Navigate to the explore page then select the (+) invite button > add your friends via invite link or search contacts > select contact name > send.

The app isn't working. What steps can I take to troubleshoot?

First, close the app and try clearing your cache. If that doesn’t work,  please reach out to us at hello@memetherappy.com.

How much does Meme Therappy cost?

Right now? We are covering it.

Can I try Meme Therappy before I subscribe?

Absolutely. Come on in and we'll make you feel right at home. We can't offer you cookies, unless you're viewing this from a browser.

Does Meme Therappy offer a free trial or discount for students?

Yes we do! Commitment can be scary so we offer a free 1 month trial so you can try us out first.

I'm interested in purchasing Meme Therappy for my team or organization. How much does Meme Therappy for teams cost?

We offer various pricing tiers based on the number of team members.

Please submit a request on our business page so we can be in touch.

How often will I get charged for Meme Therappy?

Depending on your subscription type, you will be billed on the first date of your billing period.

For example, if your subscription is active as of December 4th, you will be billed on January 4th or the first business day after that if it falls out on a weekend or legal holiday.

Does my Meme Therappy subscription automatically renew?

Yes. For annual subscriptions, we’ll reach out a few weeks prior to the end of the 12 month period to remind you so you can make any changes.

What payment methods are accepted?

We accept all major credit cards, Paypal, or Venmo.

I'm interested in partnering with Meme Therappy. How can I get in touch?

We’d love to hear from you. Please reach out to us at hello@memetherappy.com.

How do I subscribe or unsubscribe to Meme Therappy emails?

To subscribe to emails, navigate to our homepage, https://www.memetherappy.com/ and scroll down to the sign up form.

Enter your email and click the arrow button to submit.

To unsubscribe, click the text at the bottom of any email from Meme Therappy or feel free to shoot us a quick reply to let us know you want to be removed.

Why does Meme Therappy collect data?

Selling consumer data is illegal so we collect almost none at all and we do our very best to only track data that is useful for making sure our app works.

The rest of the data you keep and share with whomever you'd like.

Who will my data be shared with?

We only share usage data with our technical team to advise on how to fix errors/bugs or enhance functionality.

How do I turn on app notifications?

On iOS devices go to Settings > Notifications, then tap Siri Suggestions and turn on Meme Therappy.

You can also enable detailed notifications on the Lock Screen without unlocking your device by going to Settings > Notifications > Show Previews, and select Always.

Alternatively, you can select specific notification settings in the Meme Therappy app by navigating to the menu, selecting Settings > Notifications and then making your selection.

On Android devices open your phone’s Settings and then tap Notifications > App Settings.

Under Most recent or All Apps, select the Meme Therappy app  and toggle the Show Notifications button.

Alternatively, you can select specific notification settings in the Meme Therappy app by navigating to the menu, selecting Settings > Notifications and then making your selection.

How do I cancel my subscription or trial?

Navigate to the menu then select Settings > My Subscription > Change, Pause, or Cancel my subscription > Cancel my Subscription.

You can also pause your monthly subscription temporarily, if you’re still on the fence.

Not finding what you’re
looking for ?

Hit us up via hello@memetherappy.com or on Instagram/Facebook.

Contact us

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